Jay Baer

Jay Baer, CSP, CPAE has spent 25 years in digital marketing and customer experience, consulting for more than 700 companies during that period, including 34 of the FORTUNE 500. His current firm – Convince & Convert – provides word of mouth, digital marketing, and customer experience advice and counsel to some of the world’s most important brands.
His new book, Talk Triggers, is the complete guide to creating customers using strategic, operational differentiators that compel word of mouth. In the best companies, the customers do the marketing. Talk Triggers is the instruction manual for making businesses grow with customer conversation.

Oct. 23, 2020

Listener Favorites: Jay Baer | Spreading Your Message and Mission thr…

Jay Baer is an award-winning Internet pioneer who helps brands improve their digital marketing and customer experience. In this e…

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Nov. 12, 2018

Spreading Your Message and Mission through Word of Mouth with Jay Baer

Jay Baer is an award-winning Internet pioneer who helps brands improve their digital marketing and customer experience. In this e…

Episode page